1. Home
  2. Privacy Policy
Data Protection

X bets' Privacy Policy

Your personal information is our top priority. This Privacy Policy clearly sets out what data we collect, how it is used, and how it is kept secure.

Last Updated: January 2026

We are committed to protecting your privacy

The steps we take to protect your data at x bets

End-to-End Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption. No third party can access your data.

Data Is Never Sold

X bets never sells your personal information to third parties. Your data is used solely to improve our services.

Transparent Data Policy

We are upfront about what data we collect and why. No hidden clauses, no vague language — everything is stated clearly.

Your Control

You can view, correct, or request deletion of your data at any time. Your information belongs to you.

Cookie Transparency

We clearly disclose which cookies we use and why. Except for essential cookies, you have full control over the rest.

International Standards

X bets follows international data protection standards. We apply globally recognized best practices to keep your information secure.

Table of Contents

This Privacy Policy applies to all services on the x bets platform. By reading it, you will understand how we handle your information.

1

Introduction

x bets A trusted online Sports Betting platform in Bangladesh. We believe privacy is a fundamental right for every user, and this privacy policy forms the foundation of trust between us and our members.

This privacy policy applies when you x bets By using our website, mobile app, or any other service — including creating or continuing to use an account on the platform — you agree to this policy.

  • This policy is drawn up in accordance with the applicable data protection laws of Bangladesh.
  • We only collect information that is strictly necessary.
  • Your information is never passed on to any unauthorised party.
  • You will be notified of any significant changes to this policy.
2

What Information We Collect

x bets Various types of information are collected in the course of providing our services. The table below clearly outlines what data is collected and why.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID/passport KYC verification and age confirmation
Contact Information Email, mobile number, address Account communications and transaction notifications
Financial Information Payment methods, transaction history Deposit/Withdrawal Processing
Usage Data Betting history, login times, activity Service Improvement & Fraud Prevention
Technical Information IP address, device information, browser Security Assurance & Bug Fixes

We never store your full payment card number. All financial transactions are processed through secure third-party payment gateways.

3

How Your Information Is Used

x bets Your information is used only for specific, defined purposes, each of which is clearly outlined below.

  • To create, verify, and manage your account.
  • To process deposit, withdrawal, and betting transactions.
  • To keep you informed about bonuses, promotions, and offers.
  • To detect and prevent fraud, money laundering, and illegal activities.
  • To improve customer service quality and resolve issues faster.
  • To meet legal obligations and satisfy regulatory authority requirements.
  • To improve platform performance and enhance the user experience.

Your data is never sold or transferred to third parties for advertising purposes. x bets's privacy policy is built on the principles of transparency and trust.

4

Who Your Information Is Shared With

x bets Your information may be shared with specific parties only in strictly limited circumstances and for defined reasons.

  • Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process deposits and withdrawals.
  • Regulatory Authority: Your information may be shared with government authorities where required by law or court order.
  • Technology Partners: Limited data may be shared with technology service providers who operate the platform, all of whom are bound by strict confidentiality agreements.
  • Fraud Prevention Organizations: Data may be verified with security agencies to detect illegal activity.

Outside of the circumstances listed above, your information is never shared with any third party. When sharing is necessary, only the minimum required data is disclosed.

5

Data Protection Practices

x bets Industry-leading technology and practices are used to protect your data. Our security operates across multiple layers.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Sensitive data stored in the database is kept in encrypted form.
  • Passwords are never stored in plain text; they are kept in hashed format.
  • 24/7 security monitoring is active at all times.
  • Only authorized personnel have limited access to the data they need.
  • Regular security audits and vulnerability assessments are conducted.
  • Data backups are regularly stored on secure servers.

Should a security incident occur that affects your information, we will notify you as quickly as possible and take all necessary steps.

6

Cookie Policy

x bets Various types of cookies are used on the website and app. Cookies are small text files stored in your browser or on your device.

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens Deleted when the session ends
Functional Cookies Language preferences, layout settings Up to 1 year
Analytics Cookies Usage Pattern Analysis Up to 6 months

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some functionality on the platform.

7

How Long Your Data Is Retained

x bets Your data is not kept longer than necessary. However, certain information must be retained for a specified period due to legal obligations.

  • All account data is retained for as long as the account remains active.
  • Financial transaction records are retained for up to 5 years, even after an account is closed.
  • KYC documents are retained for 3 years after account closure.
  • Security logs and betting history are retained for up to 2 years.
  • After the designated period, data is securely deleted.
8

Your Rights

x betsAs a member of, you have the following rights over your own information.

Your Rights Over Your Data

X bets respects your data rights and makes them straightforward to exercise

1
Right to Access

You may request at any time to find out what information we hold about you.

2
Right to Rectification

If any of your information is inaccurate or incomplete, you may request a correction.

3
Right to Erasure

Under certain circumstances, you may request that your data be deleted.

4
Right to Data Portability

You may request a copy of your information in a commonly used, machine-readable format.

5
Right to Object to Processing

You have the right to opt out of marketing communications or to object to certain uses of your data.

6
Right to Lodge a Complaint

You may report any privacy violations directly to us or to the relevant regulatory authority.

9

Children's Privacy

x bets We do not collect information from or provide services to anyone under the age of 18. This is a non-negotiable part of our policy.

  • Age verification is mandatory at registration.
  • Any account found to belong to a minor will be suspended immediately.
  • If any minor's data is identified, it will be securely deleted without delay.

If you become aware that a minor has created an account on x bets, please report it to support@xbets.ws. We will take prompt action.

10

Changes to Privacy Policy

x bets This Privacy Policy may be updated as needed — due to changes in law, technological developments, or updates to our services.

  • For significant changes, you will be notified via email or in-app notification.
  • The date of any changes will be published at the top of the page as "Last Updated".
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • Copies of previous versions of this policy are available upon request.
11

Contact Us

If you have any questions or concerns about our privacy policy, please get in touch. We aim to respond within 48 hours.

  • Email: support@xbets.ws
  • Response time: within 48 hours (on business days)
  • We offer support in both Bengali and English.

To request data deletion, correction, or portability, email support@xbets.ws from your registered email address with "Data Request" in the subject line.

Play safe, bet with confidence

Your data is safe at x bets. Join now and enjoy the best betting experience in Bangladesh.

Register Now Log In
বাংলা